ICON Business Consulting, LLC
About the company
ICON is an IT consulting firm with offices in Miami, Florida, Santiago, Dominican Republic, and Port-au-Prince, Haiti. With more than two decades of experience and hundreds of satisfied customers of all sizes and in a variety of industries, we pride ourselves on the ability to bring you the latest technology while still offering a personal experience to our customers.
ICON is an IT consulting firm with offices in Miami, Florida, Santiago, Dominican Republic, and Port-au-Prince, Haiti. With more than two decades of experience and hundreds of satisfied customers of all sizes and in a variety of industries, we pride ourselves on the ability to bring you the latest technology while still offering a personal experience to our customers.
ICON is an IT consulting firm with offices in Miami, Florida, Santiago, Dominican Republic, and Port-au-Prince, Haiti. With more than two decades of experience and hundreds of satisfied customers of all sizes and in a variety of industries, we pride ourselves on the ability to bring you the latest technology while still offering a personal experience to our customers.
Contact ICON Business Consulting, LLC
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Industries
Industries
Portfolio
Dynamics 365 Business Central Implementation and Support
Triten Corporation is a private holding company that was founded in 1946 by Roman F. Arnoldy with deep roots in the energy, steel and heavy construction industries. Houston-based Triten Corporation continues its evolution through improvements in its existing businesses and by developing and investing in new enterprises. Triten companies include IAG which focuses on project development, management and execution, Triten Real Estate Partners which develops and operates industrial, office, multi-family and mixed-use projects, and ARNCO Technology which manufactures proprietary technology that extends the operating life of oil drilling assets.ICON started working to support ARNCO’s Microsoft Dynamics GP installation in 2014 after a their previous software partners failed to meet their expectations of service and support. After a short time ARNCO was making full use of their Dynamics GP installation and then some, as well as saving tons of money in consulting fees. Today, the entire group of companies is embracing the future together with ICON, and migrating all their financial operations to Microsoft Dynamics 365 Business Central.
Dynamics GP ERP Implementation and Support
Latin for ‘Invicible’, Invicta is led by innovation and nurtured with the consistency of quality and brand personality. Founded more than a century ago in 1837 in Chiasso, Switzerland, with the belief that supremely crafted timepieces can be offered for modest sums, Invicta holds true to this objective today.Invicta Watch Company selected ICON to support their increasingly complex operation based on Microsoft Dynamics GP. This includes their financial and distribution operations, including highly elaborate integrations and customizations, as well as a state-of-the-art warehouse management and EDI system. ICON support has been critical in replacing outdated processes, creating new reporting and analysis capabilities, and improve day-to-day operations with quick and efficient support and development.
Dynamics GP Implementation and Support
Icon Business Consulting provided a long-term professional assessment. They supported three websites by performing upgrades to Microsoft Dynamics GP and establishing a connection between the systems.
Dynamics GP Implementation and Training
ICON Business Consulting provides ongoing support for a Great Plains application. This includes bug fixes and employee training.
Reviews ( 5 )
Overall rating
4.8
5 Reviews
Expertise
Accuracy of Cost Estimates
Value for Money
Communication
Accuracy of Timeline
Innovative Power BI Development Experience with Oil & Gas Solutions Provider
Published: May 9, 2020
The Project
BI & Big Data Consulting & SI
Completed
Mar 2019 - May 2020
25000-50000 USD
Anonymous
CEO
Energy & natural resources
10 - 49 employees
Overall rating
5
Expertise
5Accuracy of Cost Estimates
5Communication & Responsiveness
5Accuracy of Timeline
5Value for Money
5Willingness to Refer
Summary
Overall, my experience working with ICON Business Consulting, LLC for ERP and Power BI support was exceptional. I was impressed with their efficient workflow and timely delivery of the project.
Project Description
My company has been collaborating with Icon Business Consulting, LLC since the implementation of GP. I provided minimal details to Thomas Garcia, and he efficiently delivered exactly what I wanted. It was a simple and seamless process.
Pros
ICON Business Consulting, LLC delivered the project in a timely manner, and their workflow was highly effective. Their turnaround time was particularly impressive.
Cons
No areas for improvement were identified during our collaboration.
Switched from another provider?
yes
Considered other providers?
yes
Revolutionizing IT Services for Timepiece Retailer
Published: January 5, 2015
The Project
IT Managed Services
Completed
Jun 2013 - Dec 2014
25000-50000 USD
Anonymous
Director of Finance
Retail
50 - 249 employees
Overall rating
5
Expertise
5Accuracy of Cost Estimates
4Communication & Responsiveness
5Accuracy of Timeline
4Value for Money
4Willingness to Refer
Summary
Working with ICON Business Consulting, LLC has been a game-changer for our business. Their proactive approach to IT services has not only resolved our technical challenges but has also empowered us to operate more efficiently and effectively. We highly recommend their services to any company looking to enhance their IT capabilities.
Project Description
As our trusted IT partner, ICON Business Consulting, LLC has been instrumental in elevating our technological capabilities. They handle all technical upgrades, hardware and software issues with efficiency and expertise. With a dedicated team always on hand, they have helped us resolve urgent issues promptly, such as software and printer problems. Their work on optimizing the software for our handheld scanners has significantly improved our operational efficiency.
Pros
They have proven to be reliable in addressing a wide range of issues and always prioritize urgent situations with prompt solutions. Their expertise in automation has streamlined our operations, reducing the need for manual processes and enhancing overall efficiency.
Cons
There are no significant areas for improvement as they have consistently delivered exceptional service and support.
Switched from another provider?
yes
Considered other providers?
yes
Revolutionary IT Support for Music Society Organization
Published: October 12, 2013
The Project
Other IT Consulting and SI
Completed
Oct 2012 - Oct 2013
25000-50000 USD
Anonymous
Systems Administrator
Arts, entertainment & music
50 - 249 employees
Overall rating
5
Expertise
5Accuracy of Cost Estimates
5Communication & Responsiveness
5Accuracy of Timeline
5Value for Money
5Willingness to Refer
Summary
Working with ICON Business Consulting has been a game-changer for our organization. Their expertise and commitment to excellence have significantly enhanced our operations and saved us valuable time and resources.
Project Description
Our partnership with ICON Business Consulting has completely transformed the way we handle our IT needs. They have provided us with invaluable fixes and updates for our Great Plains application, while also empowering us with the knowledge to navigate the software independently and utilize Microsoft SQL effectively.
Pros
ICON Business Consulting has exceeded all our expectations by delivering exceptional knowledge, prompt responses, and high-quality results. Their dedication to our success as a nonprofit organization is truly commendable.
Cons
I honestly can’t think of any areas where they could improve. They have been far superior to any previous partners we’ve worked with.
Switched from another provider?
yes
Considered other providers?
yes
Revolutionizing Financial Services with Cutting-Edge IT Solutions
Published: October 3, 2013
The Project
IT Managed Services
Completed
Jun 2013 - Sep 2013
Anonymous
CFO
Business services
10 - 49 employees
Overall rating
5
Expertise
5Accuracy of Cost Estimates
5Communication & Responsiveness
5Accuracy of Timeline
5Value for Money
5Willingness to Refer
Summary
Working with ICON Business Consulting was a game-changer for our financial services firm. Their thorough approach, dedication to our project, and exceptional project management skills were invaluable in the successful implementation of software updates. I highly recommend them to any company in need of IT consulting services.
Project Description
Our collaboration with ICON Business Consulting involved implementing advanced software upgrades and integrating multiple add-on packages to enhance our financial operations. They played a crucial role in setting up a check writing extension, a property management tool, and a financial reporting package that integrates seamlessly with Microsoft Excel. Their expertise and training were instrumental in optimizing our processes.
Pros
ICON Business Consulting’s exceptional communication and project management skills were key to the success of our project. They demonstrated a high level of dedication and responsiveness, ensuring that our software updates were implemented smoothly and efficiently. Their quick turnaround time and commitment to excellence set them apart from other vendors.
Cons
I have no complaints about my experience working with ICON Business Consulting. I am extremely satisfied with the level of service they provided and cannot think of any areas where they could improve.
Switched from another provider?
yes
Considered other providers?
yes
Offices
Headquarter
Miami, 488 NE 18TH ST
Area served
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