#twiceasnice Recruiting

THE CLIENT An IT Services firm that provides a wide range of services and IT solutions for organizations across New England and has been successfully growing its footprint over the past 25 years. THE ROLE A junior Network Engineer that was professional onsite with clients, willing to travel daily, and had a background in consulting around IT challenges. (A ‘Level 2’ or above in ‘Nerf skills’ was an added bonus) THE CHALLENGE The client came to us frustrated with the lack of precision on candidates submitted from a more traditional ‘IT focused’ recruiting firm. We felt the role was straightforward and was simply a matter of going out and finding the correct candidate as opposed to ‘sending over any resume.’ HOW #TWICEASNICE PARTNERED After a thorough intake we set out to cold contact passive candidates as well as aggressively advertise the specific opportunity. We also thoroughly walked through the intense interview process for each candidate to prepare them for a different experience and to ensure they did not feel like the process was ‘going poorly.’ #TWICEASNICE RESULTS Six found-just-for-them candidates were submitted – the first submittals just 4 days after our intake and the actual hire was hired just one week after she was submitted.

THE CLIENT  A personal defense eCommerce company realized that the founding team was not equipped to handle growth as it climbed towards $100 million in sales. Operational and marketing challenges were too much, and it was for a professional CEO. THE ROLE Overseeing the entire company, the CEO would be responsible for building the largest company in the owner’s portfolio. THE CHALLENGE While the client was well versed in business, the success of this brand was outpacing previous experience. The client was not entirely sure what the right CEO would look like and because of this challenge on clarity, had been turned down by a number of other recruiting firms. HOW #TWICEASNICE PARTNERED #twiceasnice determined that while the client was open to a wide range of CEO backgrounds, we would focus on the senior end of the spectrum with significant eCommerce and logistics experience. While we do not always recommend our clients push their salary budgets, we saw this as a critical placement to the continued growth trajectory. We began extensive cold outreach and, to some peers’ surprise, advertising for this senior role. #TWICEASNICE RESULTS We presented several candidates the client was prepared to move forward with. Ultimately, the CEO hired (with a $3mil package) came from our aggressive advertising of the opportunity and was presented to our client within one-week of the start of the search.

HOW #TWICEASNICE PARTNERED Working closely with the client to develop trust, the straightforward searches were geared towards culture and work ethic rather than granular skills. We conducted both passive outreach (especially for the Marketing Manager role) and aggressive advertising (especially for the Assembler role). #TWICEASNICE RESULTS With two hires completed in 30 days and the final search completed by Month 3, the company had grown the team by over 10%, was positioned to continue along its aggressive growth trajectory, and (we like to think) rebuilt its trust in the recruiting industry… just a little.

THE CLIENT A small Virginia-area manufacturer with a team of 25 struggled to develop a trusting relationship with recruiters but needed to quickly fill a variety of roles due to growth. THE ROLE We had three roles running concurrently – given this was a small team and these new hires would represent over 10% of the company, culture and work ethic were important to the client over almost all else. The client needed an assembler, a buyer, and a marketing manager to continue growth momentum. THE CHALLENGE The true challenge here had been previous rocky relationships the client had with recruiters and the time it took to develop a trusting relationship while simultaneously trying to fill three roles. The client shared our 18-month guarantee and the thoroughness of the intakes were early indicators to them that we might actually approach the partnership in a refreshing manner. HOW #TWICEASNICE PARTNERED Working closely with the client to develop trust, the straightforward searches were geared towards culture and work ethic rather than granular skills. We conducted both passive outreach (especially for the Marketing Manager role) and aggressive advertising (especially for the Assembler role). #TWICEASNICE RESULTS With two hires completed in 30 days and the final search completed by Month 3, the company had grown the team by over 10%, was positioned to continue along its aggressive growth trajectory, and (we like to think) rebuilt its trust in the recruiting industry… just a little.