Established in 1992, Focus Softnet rose from a regional IT company to a multinational business solutions provider and innovator. With its acclaimed products and services, strong emphasis on R&D and a richly experienced workforce, Focus has expanded across 17 countries around the globe, operating from 27 offices. Since its inception, Focus has ensured that its products not only use state-of-the-art technology but are also feature-rich and based on extensive research. This has earned Focus, partnerships and business associates from all around the world from major business organisations. As an IT solutions provider with over 25 years of experience and multi-domain expertise, Focus Softnet’s consulting services and skillsets are backed by a vast knowledge-base and a keen understanding of what it takes to run and grow a business. Focus has come to be known for re-engineering business processes, optimizing resources, developing and deploying user-friendly, flexible and cost-efficient industry-specific solutions.
Established in 1992, Focus Softnet rose from a regional IT company to a multinational business solutions provider and innovator. With its acclaimed products and services, strong emphasis on R&D and a richly experienced workforce, Focus has expanded across 17 countries around the globe, operating from 27 offices. Since its inception, Focus has ensured that its products not only use state-of-the-art technology but are also feature-rich and based on extensive research. This has earned Focus, partnerships and business associates from all around the world from major business organisations. As an IT solutions provider with over 25 years of experience and multi-domain expertise, Focus Softnet’s consulting services and skillsets are backed by a vast knowledge-base and a keen understanding of what it takes to run and grow a business. Focus has come to be known for re-engineering business processes, optimizing resources, developing and deploying user-friendly, flexible and cost-efficient industry-specific solutions.
Established in 1992, Focus Softnet rose from a regional IT company to a multinational business solutions provider and innovator. With its acclaimed products and services, strong emphasis on R&D and a richly experienced workforce, Focus has expanded across 17 countries around the globe, operating from 27 offices. Since its inception, Focus has ensured that its products not only use state-of-the-art technology but are also feature-rich and based on extensive research. This has earned Focus, partnerships and business associates from all around the world from major business organisations. As an IT solutions provider with over 25 years of experience and multi-domain expertise, Focus Softnet’s consulting services and skillsets are backed by a vast knowledge-base and a keen understanding of what it takes to run and grow a business. Focus has come to be known for re-engineering business processes, optimizing resources, developing and deploying user-friendly, flexible and cost-efficient industry-specific solutions.
Portfolio
Centra Auto is a cloud-based CRM software specifically designed for establishments dealing in automotive sales and leasing. The solution also caters to businesses in automobile rentals and garage management. It is designed by CentraHub, one of the best business solutions providers, to enable organizations streamlines all aspects of vehicle sales and leasing and to ensure maximum utilization of resources.Owners at automobile establishments can use Centra Auto to manage vehicle sales, leasing, rentals, repairs, and maintenance operations. It’s an ideal solution for dealers, car rental agencies, specialty workshops and garages.As a provider of robust business solutions, Centra Hub understands the fact that each opportunity in the sales funnel of the dealership sales management system is potentially worth thousands of dollars. Therefore, it offers powerful features to ensure that each opportunity is properly handled, followed and matured through adequate communication, follow-ups and processes.With Centra Auto, shop owners or managers can track the entire journey of a lead, right from the initial stages of enquiry, lead qualification, vehicle identification, test drive and vehicle selection to quotation, accessorizing, service & warranty contracts, finalization, trade-in process, Pre-Delivery Inspection (PDI) to delivery and invoice generation.
Centra CRM is an agile cloud-based customer relationship management software by CentraHub, a sister concern of Focus Softnet, a leading ERP vendor in 17 countries worldwide.Centra CRM is one of the best cloud CRM software solutions that bring multiple functionalities to help users effectively convert leads to more revenue generating opportunities. The powerful engine automates tracking of phone calls, emails, report creation, and other sales and marketing activities into one system, which enables organizations to boost operations including sales lifecycle stages, authorizations, quotation management, calendar management, and many more. The intuitive UI of the software is smart enough to view every customer requirement, irrespective of scale or type of business.The process automation brought by the powerful CRM software helps users gain a complete insight of sales and marketing operations which enables business owners to analyze, plan, develop and deploy sales, marketing, and service activities.The Centra CRM software is also equipped with planned-preventive-maintenance (PPM) and reactive or breakdown maintenance features that can help companies create and manage contracts, service requests, and schedules for assets under strict Service Level Agreements (SLAs). This ensures organizations effortlessly prevent their machinery and equipment malfunctions or failures and always keep them in top shape.
Centra CAFM is a cloud-based computer aided facility management software provided by CentraHub, a sister concern of Focus Softnet and a trusted vendor of maintenance management solutions in 17 countries. Centra CAFM helps property owners automate all the major aspects of managing their assets and aids in taking data-based decisions for all eventualities.Instead of investing more time and resources on reactive maintenance, Centra CAFM empowers users to deploy preventive maintenance procedures that not only save time but also increase customer satisfaction. As an intuitive software for maintenance management software, it’s equipped with automated mechanisms for planned preventive maintenance of common area and in-suite assets. These mechanisms are an add-on to its capabilities to serve breakdown or reactive maintenance requests through SLAs that are carefully governed.Centra CAFM is equipped with multiple tools and powerful features to enhance and automate facility and maintenance management. Its feature preventive maintenance helps users in scheduling and perform maintenance tasks with the help of a customizable dashboard. The dashboard allows users to track maintenance tasks, product conditions and renewals to increase the utilization of assets and technicians.For every maintenance incident, users can auto-create tasks, assign them and track them to ensure completion. With automated reminders and escalations, no tasks would be overlooked and would be accomplished proactively.
Focus X is an all-inclusive enterprise resource planning (ERP) system that helps you connect every aspect of your business operations. From production to supply chain, customer relationship management to inventory and human resources, it records and stores all your core business data on a centralized database. The application is more focused on the data, information and agility of the process, as well as being able to respond to a fast-moving and volatile business environment. As an AI-enabled ERP software, Focus X is endowed with advanced capabilities that have the potential to improve control over disrupted and broken financial processes, simplify finding the right vendors, make forecasting effortless, and enhance other business processes to achieve greater growth and development.
Reviews ( 1 )
Overall rating
1 Reviews
Expertise
Accuracy of Cost Estimates
Value for Money
Communication
Accuracy of Timeline
Published: September 21, 2011
The Project
Custom Software Development
Completed
Jul 2010 - Sep 2011
25000-50000 USD
COO
Confidential
50 - 249 employees
Overall rating
Expertise
2Accuracy of Cost Estimates
1Communication & Responsiveness
2Accuracy of Timeline
4Value for Money
1Willingness to Refer
Summary
Despite initial promise, Focus Softnet did not meet our expectations in delivering a customized financial software solution. We have paid 50% of the project cost but are unable to use the generic software provided. Legal action may be necessary to resolve the situation.
Project Description
My company engaged with Focus Softnet for custom software development, specifically focusing on enhancing our ERP system. The project involved multiple milestones, including software customization and team training.
Pros
They looked professional and had a promising offer during initial discussions.
Cons
They failed to deliver the customized product as agreed upon, even after receiving 50% payment. The team attempted to provide a generic solution and pressured us to sign off on it.
Switched from another provider?
yes
Considered other providers?
yes
Dubai
Tecom Area ,Emirates Hills South Barsha
Hyderabad
6-3-659, Kapadia Lane Somajiguda
Jeddah
Makamin Trading Est. PO.Box: 18162, Office # 1308,13th Floor Saudi Business Centre
Muscat
#6, Al Matary Building Office No. 203, 1st Floor MBD Business Center Adjacent to NMC Specialty Hospital Ruwi
الدوحة
Off#61, 6th Floor Al Ezz Tower#4, Old Salata P.O. Box: 10776
Al Kuwayt
Panasonic Tower 21st Floor, Off # 73 & 74 Al-Quibla Area, Block 14, Lot 16 Fahad Al-Salem Street
9.9% fee. 18-month guarantee. Top talent, fast.
Enterprise Solutions & Ecommerce Apps
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