We’re CTI Digital. Individually, we’re expert thinkers, planners and doers; collectively, we are the creators of extraordinary experiences. Based in the UK, we deliver digital transformation, build, and growth-based services for companies ready to champion their market. Whether you need a new website build, web design, a digital marketing strategy or user experience, we’ve got you covered. CREATIVITY · TECHNOLOGY · INNOVATION Since our inception in 2003, we’ve become an established leader through our commitment to quality, our focus on technology and our long-lasting relationships with clients. We have 20 years of experience providing innovative digital solutions for a diverse range of clients including Visit Britain, Chester Zoo, Mind Charity, Prezzo and the British Council. Get in touch on 0161 713 2434 or email at [email protected]
We’re CTI Digital. Individually, we’re expert thinkers, planners and doers; collectively, we are the creators of extraordinary experiences. Based in the UK, we deliver digital transformation, build, and growth-based services for companies ready to champion their market. Whether you need a new website build, web design, a digital marketing strategy or user experience, we’ve got you covered. CREATIVITY · TECHNOLOGY · INNOVATION Since our inception in 2003, we’ve become an established leader through our commitment to quality, our focus on technology and our long-lasting relationships with clients. We have 20 years of experience providing innovative digital solutions for a diverse range of clients including Visit Britain, Chester Zoo, Mind Charity, Prezzo and the British Council. Get in touch on 0161 713 2434 or email at [email protected]
We’re CTI Digital. Individually, we’re expert thinkers, planners and doers; collectively, we are the creators of extraordinary experiences. Based in the UK, we deliver digital transformation, build, and growth-based services for companies ready to champion their market. Whether you need a new website build, web design, a digital marketing strategy or user experience, we’ve got you covered. CREATIVITY · TECHNOLOGY · INNOVATION Since our inception in 2003, we’ve become an established leader through our commitment to quality, our focus on technology and our long-lasting relationships with clients. We have 20 years of experience providing innovative digital solutions for a diverse range of clients including Visit Britain, Chester Zoo, Mind Charity, Prezzo and the British Council. Get in touch on 0161 713 2434 or email at [email protected]
Portfolio
Arts Council’s former website and CMS capability didn’t afford the control and flexibility they needed. We focused on increasing editorial management, via a component-based CMS, and improving user experience with an intuitive navigation, backed by user testing. We also redesigned the funding application process, featuring clear guidelines and an eligibility gateway.167% increase in goal completion.
Through user surveys, telephone interviews, meeting face-to-face and speaking with technicians, we identified key personae along with their goals, frustrations and motivations. Mapping hundreds of user stories, we translated goals into tangible digital features, pertinent answers and tailored functionality.52 languages supported. We recognised a limitation in Drupal’s translation functionality and championed an open-source approach to improve the technology.
No-nonsense marketing for a non-nonsense brandFitness supplements is a competitive discount-driven market. Utilising email and advertising we turned price-sensitive purchasers into loyal fans. We promoted high-margin products through Google Ads, and social media. Users were then re-engaged by intention-based remarketing adverts and email campaigns that provided relevant products at hype-worthy prices.30% increase in revenue from email. Smart audience segmentation, analysed send times, and sleek email templates transformed email success rates70% Increase in email open rate20% Conversion Rate up from 0.8%
CTI Digital was hired by Little Green to bolster online revenue for traditionally offline products. They created a seamless shopping experience to reflect the luxury brand by combining checkout optimizations and free sample order forms with follow-up email automation and supplementary advice content. Targeting milestones throughout a long purchase journey, our SEO and PPC teams drive leads from multiple channels, increasing conversations and average order value.
Reviews ( 3 )
Overall rating
3 Reviews
Expertise
Accuracy of Cost Estimates
Value for Money
Communication
Accuracy of Timeline
Published: February 3, 2024
The Project
Custom Software Development
Completed
Dec 2023 - Jan 2024
25000-50000 USD
Director
Education
2 - 9 employees
Overall rating
Expertise
5Accuracy of Cost Estimates
5Communication & Responsiveness
5Accuracy of Timeline
5Value for Money
5Willingness to Refer
Summary
Our experience with CTI Digital has been exceptional. From the initial website development to the implementation of e-commerce capabilities, they have consistently delivered outstanding results. Their team’s expertise and dedication have been instrumental in helping us achieve our goals.
Project Description
Our collaboration with CTI Digital started in 2011 with the transformation of our membership site into a cutting-edge e-commerce platform. They not only redesigned our website’s frontend but also developed a custom affiliate program and a system for tracking student progress. Additionally, they enhanced our ability to monitor key metrics and student engagement.
Pros
CTI Digital has proven to be a reliable and dedicated technological partner over the years. Their commitment to delivering high-quality work is commendable, and their communication and project management are top-notch. They take ownership of the project and strive to exceed our expectations.
Cons
As we have worked with CTI Digital for six years, we have seen them evolve into a highly professional and efficient organization. While their growth has been positive, it has also increased the level of personal attention we receive. We have no complaints about their services.
Switched from another provider?
yes
Considered other providers?
yes
Published: August 10, 2021
The Project
Web Development
Completed
Jun 2021 - Jul 2021
25000-50000 USD
Head of Digital Marketing
Arts, entertainment & music
50 - 249 employees
Overall rating
Expertise
5Accuracy of Cost Estimates
4Communication & Responsiveness
5Accuracy of Timeline
4Value for Money
4Willingness to Refer
Summary
Working with CTI Digital was a positive experience overall. They provided valuable insights, maintained clear communication, and were committed to delivering a successful project. I would recommend them to any potential client looking for a dedicated and innovative digital partner.
Project Description
Overhauling our digital platforms involved integrating our extensive online collections database and donation site that were previously separate. Through collaboration with CTI Digital, we streamlined our project requirements and enhanced every aspect of our website.
Pros
CTI Digital brought fresh and creative ideas to the project, enhancing the final product. They were dedicated to our success, managing their time effectively and maintaining exceptional organization throughout the process.
Cons
Face-to-face meetings would have been beneficial, but due to COVID-19 restrictions, this wasn’t possible. However, considering the circumstances, CTI Digital managed the project efficiently.
Switched from another provider?
yes
Considered other providers?
yes
Published: January 2, 2015
The Project
Web Development
Completed
Sep 2014 - Dec 2014
Project Manager
Confidential
50 - 249 employees
Overall rating
Expertise
4Accuracy of Cost Estimates
4Communication & Responsiveness
4Accuracy of Timeline
4Value for Money
4Willingness to Refer
Summary
Overall, our experience with CTI Digital was positive, with solid development work and excellent support services. Moving forward, we would recommend a more conscientious approach to involving end users in the development process, to ensure solutions meet their needs effectively.
Project Description
Our collaboration with CTI Digital encompassed a comprehensive range of services, from server hosting to technical development. The team seamlessly managed the migration from Drupal 6 to Drupal 7, transforming our website into a dynamic platform for grant applications and resource downloads. Their agile approach to the project ensured a smooth transition and efficient delivery of solutions.
Pros
The support provided by CTI Digital was exceptional, with a dedicated team that quickly grasped our business needs and responded promptly to any issues. Building a strong working relationship based on trust and effective communication, they consistently delivered high-quality support services.
Cons
One area for improvement could be a more user-centered design approach, as some developments were made without sufficient input from the end-user community. While the development side was strong, there was a heavy emphasis on processes rather than customer needs.
Switched from another provider?
yes
Considered other providers?
yes
Headquarter
Manchester, 1st Floor, Express Networks 2, 3 George Leigh Street
London
5th Floor, Walbrook Wharf, 78-83 Upper Thames St
Bethesda
Bryn Derwen, Coed-y-parc, Bethesda
Lancaster
4 Waterview, White Cross
9.9% fee. 18-month guarantee. Top talent, fast.
Enterprise Solutions & Ecommerce Apps
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