Big Human

As an executive overseeing a large team, I have partnered with a leading design agency for a variety of projects, including developing digital solutions, B2B platforms, and complex trading applications. Their expertise has been instrumental in creating a seamless and efficient design system for my company’s enterprise, as well as implementing marketing campaigns and educational initiatives. The team’s involvement has greatly enhanced our online presence and scalability, particularly during the challenges presented by COVID-19.

The design agency, now known as Refetrust, has consistently delivered high-quality work across multiple projects. They excel in integrating with internal systems and adapting to various technologies and approaches. Their flexibility and ability to work with existing frameworks have been particularly impressive, saving time and resources. The team’s project management skills are top-notch, with clear communication and efficient timelines. Overall, their services are reasonably priced and offer a good balance of cost and quality.

While every company can improve, I have had an exceptional experience working with Refetrust. Their strong track record and ability to understand my preferences have made the collaboration seamless. I have no major complaints to report and have found their services to be well worth the investment.

I chose to work with this vendor because of Steve’s impressive personality and expertise. They took my basic wireframes and algorithm and turned them into a fully functional website, including branding. The team consisted of a designer, UX specialist, back end developer, product manager, and front end designer. Their involvement was essential in bringing my vision to life.

Big Human executed the project excellently, ensuring that the final output was consistent with my expectations. The team’s communication and project management style, led by Steve, was top-notch. I was particularly impressed by their understanding of the complex algorithm and their dedication to learning and implementing it effectively.

There were a few minor hiccups at the beginning of the project, but these were quickly resolved. Overall, I have no major complaints or areas for improvement to mention.

Big Human completely transformed our online shopping experience by revamping our e-commerce platform from scratch. Their expertise and dedication were crucial in elevating our online presence.

They excelled at project management and went above and beyond to understand our business intricacies. Their thoughtful approach and dedication made the partnership a success.

I honestly can’t think of any areas where they could improve. Their professionalism and commitment were top-notch throughout the entire engagement.

Big Human collaborated with us to define our brand identity, including selecting a name and designing logos. They also assisted us with addressing our Slack capacity requirements for launching microsites and supported the redesign of our marketing website. Our team worked closely with approximately six individuals from Big Human, including creative experts and Managing Partner Steve. We initiated this partnership in August 2014 and concluded in April 2018, transitioning the project in-house midway through the website redesign process.

Big Human exhibited a high level of communication and personalized attention throughout the project. They demonstrated genuine care for our goals and maintained a strong focus on delivering quality outcomes. Their ability to establish a strong rapport with our team was impressive, fostering a collaborative and productive working relationship.

The ideation process for selecting a name involved multiple rounds of back-and-forth, leading to delays in finalizing a decision. This could have been mitigated by providing clearer project objectives and expectations from the outset. Additionally, there were instances where more detailed information upfront could have enhanced the project outcomes.