ViaTek, Inc.
About the company
ViaTek provides a full array of managed IT solutions for companies on the Colorado Front Range and beyond. We focus on great customer service, comprehensive security, and assistance with compliance.
ViaTek provides a full array of managed IT solutions for companies on the Colorado Front Range and beyond. We focus on great customer service, comprehensive security, and assistance with compliance.
ViaTek provides a full array of managed IT solutions for companies on the Colorado Front Range and beyond. We focus on great customer service, comprehensive security, and assistance with compliance.
Contact ViaTek, Inc.
Services
Portfolio
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Reviews ( 3 )
Overall rating
5
3 Reviews
Expertise
Accuracy of Cost Estimates
Value for Money
Communication
Accuracy of Timeline
Innovative IT Solutions for Venture Capital Management
Published: January 26, 2024
The Project
IT Managed Services
Completed
Dec 2023 - Jan 2024
25000-50000 USD
Anonymous
Operations VP
Sports
10 - 49 employees
Overall rating
5
Expertise
5Accuracy of Cost Estimates
5Communication & Responsiveness
5Accuracy of Timeline
5Value for Money
5Willingness to Refer
Summary
ViaTek, Inc. has delivered exceptional IT management and support services for our VC management firm. Their local presence and expertise have been invaluable to us, consistently providing effective solutions and support.
Project Description
I chose this vendor based on a referral from a fellow business owner. They have been managing our IT infrastructure, including networking, VPN, NAS, workstations, Windows Servers, and VMWare. Their team has always been knowledgeable and professional.
Pros
ViaTek, Inc. has consistently taken our feedback into account and provided continuous support. Their professionalism, knowledge, and communication skills have been impressive. They have successfully managed our IT infrastructure, network tools like VPN and NAS, and server upgrades.
Cons
No areas for improvement have been identified. We have been extremely satisfied with our partnership with ViaTek, Inc.
Switched from another provider?
yes
Considered other providers?
yes
Revolutionary Managed IT Solutions & Cutting-Edge Cybersecurity for Ophthalmology Clinic
Published: January 13, 2024
The Project
Cloud Consulting & SI
Completed
Nov 2023 - Jan 2024
25000-50000 USD
Anonymous
Practice Administrator
Confidential
50 - 249 employees
Overall rating
5
Expertise
5Accuracy of Cost Estimates
4Communication & Responsiveness
5Accuracy of Timeline
4Value for Money
4Willingness to Refer
Summary
ViaTek, Inc. has been an indispensable partner for our ophthalmology clinic, offering revolutionary managed IT solutions, cybersecurity expertise, and cloud consulting. Their exceptional service, proactive approach, and top-notch customer service make them a standout choice for any organization looking for reliable IT support.
Project Description
Over the course of almost two decades, ViaTek has been our trusted partner in providing top-notch managed IT services, cybersecurity solutions, and cloud consulting. From our humble beginnings as a small practice to our current growth, they have continuously supported our evolving IT needs. Their onsite and offsite support, compliance with regulations like HIPAA, and proactive approach to cybersecurity have been invaluable. They have also played a crucial role in upgrading our server room and transitioning to a cloud-based electronic medical records system.
Pros
ViaTek provides exceptional 24/7 service with a strong focus on client’s best interests. Their open communication and efficient ticketing system ensure that any issues are promptly addressed. The team’s project management skills are commendable, keeping us informed and prepared for any surprises. Their customer service stands out as their biggest strength.
Cons
I can’t think of any areas where ViaTek needs improvement offhand.
Switched from another provider?
yes
Considered other providers?
yes
Innovative IT Solutions for Accounting Firm
Published: October 14, 2016
The Project
Other IT Consulting and SI
Completed
Mar 2016 - Oct 2016
25000-50000 USD
Anonymous
President
Business services
2 - 9 employees
Overall rating
5
Expertise
5Accuracy of Cost Estimates
5Communication & Responsiveness
5Accuracy of Timeline
5Value for Money
5Willingness to Refer
Summary
ViaTek, Inc. has been a reliable and consistent IT partner for our CPA firm for the past decade. Their quick problem-solving, effective communication, and dedication to client satisfaction make them stand out in the industry.
Project Description
I chose to work with this company after exploring various options and receiving a recommendation from a trusted business contact. They handle all our IT needs, managing our file server, workstations, protecting us from cyber threats, and providing troubleshooting and support to safeguard our IT investments.
Pros
ViaTek, Inc. is exceptional at quickly and efficiently resolving any issues that arise. Their consistent reliability, excellent communication, and commitment to ensuring client satisfaction make them a valuable partner to work with.
Cons
I have not encountered any areas for improvement or things they could have done differently in the 10 years we have been working together.
Switched from another provider?
yes
Considered other providers?
yes
Offices
Headquarter
Louisville, 811 Walnut Street
Area served
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