Valtech

Our collaboration with Valtech brought a transformation to the Department for Transport’s digital services. Valtech played a crucial role in meeting central government standards and criteria, while also enhancing user-centric design and cloud-based solutions. Their expertise in open-source API integration was pivotal in the success of the project.

Valtech excels at teaching stakeholders new skills and crafting messages to reach a government audience. They are adept at sharing knowledge and transferring skills, helping us build our expertise in digital services. Their support with API integration and collaboration with other government departments was truly impressive.

One area for improvement could be in enhancing communication and coordination within the project team. While overall communication was good, there were instances where clearer communication could have facilitated smoother project execution.

Our company partnered with Valtech to implement a communication system that integrated with our financial platform. Valtech provided expertise in installing an open-source chat system called Live Helper Chat, while also offering engineering, QA, and project management support. The collaboration resulted in improved customer service and operational efficiency.

Valtech effectively implemented the chat system, leading to enhanced customer experience and cost savings. The project management was well-organized and proactive, with a dedicated manager overseeing the process.

One area for improvement is the quality of engineers and coding standards at Valtech. Strengthening these aspects would further enhance the overall service delivery.

Their innovative use of Java, Azure’s cloud, and cutting-edge technologies has transformed our digital presence, creating a seamless website and app. They are also instrumental in modernizing and upgrading our systems.

The work has consistently exceeded expectations, with timely delivery and a dedicated team. Valtech has proven to be a reliable partner, meeting all requirements and showing flexibility when needed.

While the project has progressed smoothly, there is always room for improvement in terms of speed and resource allocation.

Our collaboration with nonlinear digital extended beyond just implementing the Sitecore CMS. They provided comprehensive training, custom design, backend development, UI/UX testing, systems integration, and ongoing support. Their involvement was crucial in transforming our online platform.

Nonlinear Digital’s team offered a flexible schedule and top-notch development skills. They significantly improved user feedback, web traffic, and conversion rates. Their quality solutions and strategic guidance were invaluable to our project.

One minor setback was the simultaneous focus on both the Sitecore implementation and website redesign, which led to some neglect in certain areas. However, this did not detract from the overall success of the project.