Luminary is an independent Australian digital agency that has been creating award-winning experiences since 1999. With a portfolio that includes some of the most well-known names in the Australian government, retail and corporate sectors, Luminary’s offering includes digital strategy and transformation, UX design, development, hosting, and digital marketing. The agency specialises in the implementation of large-scale digital projects across a range of platforms including Kentico, Episerver, Sitecore and Umbraco. Luminary’s guiding mission is ‘to make digital bright, and the human experience brighter’.
Luminary is an independent Australian digital agency that has been creating award-winning experiences since 1999. With a portfolio that includes some of the most well-known names in the Australian government, retail and corporate sectors, Luminary’s offering includes digital strategy and transformation, UX design, development, hosting, and digital marketing. The agency specialises in the implementation of large-scale digital projects across a range of platforms including Kentico, Episerver, Sitecore and Umbraco. Luminary’s guiding mission is ‘to make digital bright, and the human experience brighter’.
Luminary is an independent Australian digital agency that has been creating award-winning experiences since 1999. With a portfolio that includes some of the most well-known names in the Australian government, retail and corporate sectors, Luminary’s offering includes digital strategy and transformation, UX design, development, hosting, and digital marketing. The agency specialises in the implementation of large-scale digital projects across a range of platforms including Kentico, Episerver, Sitecore and Umbraco. Luminary’s guiding mission is ‘to make digital bright, and the human experience brighter’.
Portfolio
Showcasing the work of Luminary, an independent Australian digital agency that has been creating award-winning experiences since 1999. With a portfolio that includes some of the most well-known names in the Australian government, retail and corporate sectors, Luminary’s offering includes digital strategy and transformation, UX design, development, hosting, and digital marketing. Luminary has more than 55 staff across offices in Melbourne, Sydney, Brisbane, Adelaide, Albury-Wodonga and Bali.
This project resulted in an extremely user-friendly, fast and robust website for Cancer Council Australia, built according to agency best practices but with CCA having all the in-house knowledge and expertise to continue to maintain and enhance it on an ongoing basis. View the case study: https://www.luminary.com/cancer-council-australia
Project for FlexSelect
Project for Fred Hollows Foundation
Reviews ( 8 )
Overall rating
8 Reviews
Expertise
Accuracy of Cost Estimates
Value for Money
Communication
Accuracy of Timeline
Published: January 19, 2024
The Project
Web Development
Completed
Jul 2023 - Jan 2024
25000-50000 USD
Digital Customer Experience Developer
Manufacturing
50 - 249 employees
Overall rating
Expertise
4Accuracy of Cost Estimates
3Communication & Responsiveness
4Accuracy of Timeline
4Value for Money
3Willingness to Refer
Summary
Working with Luminary was a positive experience overall. They excelled in problem-solving and communication, delivering a strong outcome for our project. Despite some areas for improvement, their dedication to meeting our business expectations was evident throughout the collaboration.
Project Description
My company selected Luminary based on their exceptional reputation and ability to meet our fast-paced business demands. They played a crucial role in developing a cutting-edge virtual experience for our new Smart Home product, working closely with another third-party vendor to deliver an interactive 3D showcase. Their team consisted of a Web Producer as the project manager, along with 2 front-end developers, 1 designer, 1 back-end developer, and 1 quality assurance specialist.
Pros
Luminary’s project resulted in increased visibility for our promoted product offerings, just as we had hoped. They demonstrated quick problem-solving skills, effectively adapting to technical demands and constraints. Their ability to adjust rapidly based on business needs was impressive.
Cons
The service could have been enhanced with a more intensive QA process and thorough project requirement analysis. However, given the tight deadline and involvement of a new third-party development team, this was a challenging task.
Switched from another provider?
yes
Considered other providers?
yes
Published: October 28, 2022
The Project
Web Design
Completed
Aug 2022 - Oct 2022
25000-50000 USD
Senior Manager of Digital Engagement
Confidential
50 - 249 employees
Overall rating
Expertise
5Accuracy of Cost Estimates
5Communication & Responsiveness
5Accuracy of Timeline
4Value for Money
5Willingness to Refer
Summary
Luminary’s exceptional project management, strong communication, and ability to find solutions to unique issues made our collaboration a success. Their suggestions and long-term partnership approach resulted in a great end product that has significantly improved our donation page conversion rates and overall usability.
Project Description
Their involvement extended to all aspects of building and designing our new system, incorporating our mockups and design elements to create a mobile-friendly site with rich imagery and modular content. They provided expertise in key areas such as donation forms to enhance our online presence.
Pros
Their team members provided exemplary service and were always willing to support our goals. The project manager played a crucial role in bridging the gap between our technical team and project requirements, ensuring a successful outcome.
Cons
I have no negative feedback to provide as our experience with them exceeded our expectations. Their solutions for every challenge we presented were impressive, and their flexibility to our industry’s specific needs was commendable.
Switched from another provider?
yes
Considered other providers?
yes
Published: March 28, 2020
The Project
Web Development
Completed
Aug 2019 - Mar 2020
Web & Digital Manager
Education
50 - 249 employees
Overall rating
Expertise
4Accuracy of Cost Estimates
4Communication & Responsiveness
4Accuracy of Timeline
4Value for Money
4Willingness to Refer
Summary
Working with Luminary has elevated our school’s online presence, enabling us to continue engaging with them for ongoing updates and maintenance.
Project Description
My team collaborated with Luminary to enhance our school’s website, focusing on major updates and feature releases. We worked closely with a project manager, back-end and front-end developers, and occasionally a designer for our templated site.
Pros
Luminary’s expertise in Sitecore was impressive, allowing us to implement sophisticated A/B testing and content personalization. Their speed in development and issue resolution was greatly appreciated.
Cons
While the team excelled in current project needs, more consideration for future-proofing features could have been beneficial.
Switched from another provider?
yes
Considered other providers?
yes
Published: February 25, 2019
The Project
UX/UI Design
Completed
Jul 2017 - Feb 2019
25000-50000 USD
Former Head of IT
Financial services
50 - 249 employees
Overall rating
Expertise
5Accuracy of Cost Estimates
4Communication & Responsiveness
5Accuracy of Timeline
4Value for Money
4Willingness to Refer
Summary
Working with Luminary was a seamless and rewarding experience. Their expertise in web development, UX design, and technical skills, combined with their supportive and patient team spirit, made the project a success. We highly recommend Luminary to any organization looking for top-tier web development services.
Project Description
Luminary played a pivotal role in the complete redevelopment of our website, from the initial discovery phase to the final technical implementation. They conducted in-depth interviews with internal stakeholders and customers to understand user behavior and pain points, leading to the creation of targeted user personas and customer journey mapping. Following this, Luminary designed the entire user experience and handled both front- and backend development, including the intricate integration with our CRM system. The website, built on Sitecore, offers members seamless access to online courses and credit points.
Pros
Luminary exceeded our expectations by delivering a fast, responsive, and user-friendly website that has significantly increased our marketing opportunities. The team’s knowledge, communication, and passion were invaluable throughout the project.
Cons
There were no major drawbacks or areas that needed improvement during our collaboration with Luminary. We were thoroughly satisfied with the end result.
Switched from another provider?
yes
Considered other providers?
yes
Headquarter
Melbourne, Level 1, 195 Little Collins St
Sydney
3rd Floor, 31 Alfred St
Brisbane City
Level 5, 200 Adelaide Street
Adelaide
Level 5, 121 King William St
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