Luminary Agency Logo

Luminary

About the company

Melbourne
Founded: 1999
50+ Empl.

Luminary is an independent Australian digital agency that has been creating award-winning experiences since 1999. With a portfolio that includes some of the most well-known names in the Australian government, retail and corporate sectors, Luminary’s offering includes digital strategy and transformation, UX design, development, hosting, and digital marketing. The agency specialises in the implementation of large-scale digital projects across a range of platforms including Kentico, Episerver, Sitecore and Umbraco. Luminary’s guiding mission is ‘to make digital bright, and the human experience brighter’.

Luminary is an independent Australian digital agency that has been creating award-winning experiences since 1999. With a portfolio that includes some of the most well-known names in the Australian government, retail and corporate sectors, Luminary’s offering includes digital strategy and transformation, UX design, development, hosting, and digital marketing. The agency specialises in the implementation of large-scale digital projects across a range of platforms including Kentico, Episerver, Sitecore and Umbraco. Luminary’s guiding mission is ‘to make digital bright, and the human experience brighter’.

Luminary is an independent Australian digital agency that has been creating award-winning experiences since 1999. With a portfolio that includes some of the most well-known names in the Australian government, retail and corporate sectors, Luminary’s offering includes digital strategy and transformation, UX design, development, hosting, and digital marketing. The agency specialises in the implementation of large-scale digital projects across a range of platforms including Kentico, Episerver, Sitecore and Umbraco. Luminary’s guiding mission is ‘to make digital bright, and the human experience brighter’.

Contact Luminary

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Services

Application Management & SupportSearch Engine OptimizationCustom Software DevelopmentIT Strategy ConsultingWeb DesignContent MarketingUX/UI DesignDigital StrategyProduct DesignE-Commerce DevelopmentMobile App DevelopmentWeb DevelopmentConversion Optimization

Industries

AutomotiveEducationRetailLegalE-commerceGovernmentFinancial servicesSupply Chain, Logistics, and TransportBusiness servicesConsumer products & servicesNon-profitGambling

Portfolio

Luminary's Agency Showreel

Showcasing the work of Luminary, an independent Australian digital agency that has been creating award-winning experiences since 1999. With a portfolio that includes some of the most well-known names in the Australian government, retail and corporate sectors, Luminary’s offering includes digital strategy and transformation, UX design, development, hosting, and digital marketing. Luminary has more than 55 staff across offices in Melbourne, Sydney, Brisbane, Adelaide, Albury-Wodonga and Bali.

Project for Cancer Council Australia

This project resulted in an extremely user-friendly, fast and robust website for Cancer Council Australia, built according to agency best practices but with CCA having all the in-house knowledge and expertise to continue to maintain and enhance it on an ongoing basis. View the case study: https://www.luminary.com/cancer-council-australia

Project for FlexSelect

Project for FlexSelect

Project for Fred Hollows Foundation

Project for Fred Hollows Foundation

Reviews ( 8 )

Overall rating

4.75

8 Reviews

Expertise

4.75

Accuracy of Cost Estimates

4.25

Value for Money

4.25

Communication

4.75

Accuracy of Timeline

4.25

Revolutionizing Online Presence for an Energy Technology Firm

Published: January 19, 2024

The Project

Web Development

Completed

Jul 2023 - Jan 2024

25000-50000 USD

anonymous

Anonymous

Digital Customer Experience Developer

Manufacturing

50 - 249 employees

Overall rating

4

Expertise

4

Accuracy of Cost Estimates

3

Communication & Responsiveness

4

Accuracy of Timeline

4

Value for Money

3

Willingness to Refer

8/10

Summary

Working with Luminary was a positive experience overall. They excelled in problem-solving and communication, delivering a strong outcome for our project. Despite some areas for improvement, their dedication to meeting our business expectations was evident throughout the collaboration.

Project Description

My company selected Luminary based on their exceptional reputation and ability to meet our fast-paced business demands. They played a crucial role in developing a cutting-edge virtual experience for our new Smart Home product, working closely with another third-party vendor to deliver an interactive 3D showcase. Their team consisted of a Web Producer as the project manager, along with 2 front-end developers, 1 designer, 1 back-end developer, and 1 quality assurance specialist.

Pros

Luminary’s project resulted in increased visibility for our promoted product offerings, just as we had hoped. They demonstrated quick problem-solving skills, effectively adapting to technical demands and constraints. Their ability to adjust rapidly based on business needs was impressive.

Cons

The service could have been enhanced with a more intensive QA process and thorough project requirement analysis. However, given the tight deadline and involvement of a new third-party development team, this was a challenging task.

Switched from another provider?

yes

Considered other providers?

yes

Revolutionizing Web Design for a Nonprofit Organization Advocating for Children's Rights

Published: October 28, 2022

The Project

Web Design

Completed

Aug 2022 - Oct 2022

25000-50000 USD

anonymous

Anonymous

Senior Manager of Digital Engagement

Confidential

50 - 249 employees

Overall rating

5

Expertise

5

Accuracy of Cost Estimates

5

Communication & Responsiveness

5

Accuracy of Timeline

4

Value for Money

5

Willingness to Refer

10/10

Summary

Luminary’s exceptional project management, strong communication, and ability to find solutions to unique issues made our collaboration a success. Their suggestions and long-term partnership approach resulted in a great end product that has significantly improved our donation page conversion rates and overall usability.

Project Description

Their involvement extended to all aspects of building and designing our new system, incorporating our mockups and design elements to create a mobile-friendly site with rich imagery and modular content. They provided expertise in key areas such as donation forms to enhance our online presence.

Pros

Their team members provided exemplary service and were always willing to support our goals. The project manager played a crucial role in bridging the gap between our technical team and project requirements, ensuring a successful outcome.

Cons

I have no negative feedback to provide as our experience with them exceeded our expectations. Their solutions for every challenge we presented were impressive, and their flexibility to our industry’s specific needs was commendable.

Switched from another provider?

yes

Considered other providers?

yes

Revolutionizing Business School's Online Presence

Published: March 28, 2020

The Project

Web Development

Completed

Aug 2019 - Mar 2020

anonymous

Anonymous

Web & Digital Manager

Education

50 - 249 employees

Overall rating

4

Expertise

4

Accuracy of Cost Estimates

4

Communication & Responsiveness

4

Accuracy of Timeline

4

Value for Money

4

Willingness to Refer

8/10

Summary

Working with Luminary has elevated our school’s online presence, enabling us to continue engaging with them for ongoing updates and maintenance.

Project Description

My team collaborated with Luminary to enhance our school’s website, focusing on major updates and feature releases. We worked closely with a project manager, back-end and front-end developers, and occasionally a designer for our templated site.

Pros

Luminary’s expertise in Sitecore was impressive, allowing us to implement sophisticated A/B testing and content personalization. Their speed in development and issue resolution was greatly appreciated.

Cons

While the team excelled in current project needs, more consideration for future-proofing features could have been beneficial.

Switched from another provider?

yes

Considered other providers?

yes

Revolutionary Web Development Partnership for Finance and Insurance Association

Published: February 25, 2019

The Project

UX/UI Design

Completed

Jul 2017 - Feb 2019

25000-50000 USD

anonymous

Anonymous

Former Head of IT

Financial services

50 - 249 employees

Overall rating

5

Expertise

5

Accuracy of Cost Estimates

4

Communication & Responsiveness

5

Accuracy of Timeline

4

Value for Money

4

Willingness to Refer

10/10

Summary

Working with Luminary was a seamless and rewarding experience. Their expertise in web development, UX design, and technical skills, combined with their supportive and patient team spirit, made the project a success. We highly recommend Luminary to any organization looking for top-tier web development services.

Project Description

Luminary played a pivotal role in the complete redevelopment of our website, from the initial discovery phase to the final technical implementation. They conducted in-depth interviews with internal stakeholders and customers to understand user behavior and pain points, leading to the creation of targeted user personas and customer journey mapping. Following this, Luminary designed the entire user experience and handled both front- and backend development, including the intricate integration with our CRM system. The website, built on Sitecore, offers members seamless access to online courses and credit points.

Pros

Luminary exceeded our expectations by delivering a fast, responsive, and user-friendly website that has significantly increased our marketing opportunities. The team’s knowledge, communication, and passion were invaluable throughout the project.

Cons

There were no major drawbacks or areas that needed improvement during our collaboration with Luminary. We were thoroughly satisfied with the end result.

Switched from another provider?

yes

Considered other providers?

yes

Offices

Headquarter

Melbourne, Level 1, 195 Little Collins St

Sydney

3rd Floor, 31 Alfred St

Brisbane City

Level 5, 200 Adelaide Street

Adelaide

Level 5, 121 King William St

Area served

WorldWide

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