Gavant Software, Inc.

Our company needed a comprehensive system to manage inventory and billing for our diverse customer base. With varying contract models and billing structures, we required a solution that could handle complex scenarios such as pick-pack billing and storage-based invoicing. Additionally, the system needed to be flexible to accommodate our growing number of users and locations. Gavant Software provided a hybrid cloud-based solution that met all our requirements, ensuring seamless integration with other companies and EDI capabilities.

Gavant Software excelled in fostering a strong sense of partnership throughout the project. They took a proactive approach to understand our long-term goals and needs, resulting in a solution that perfectly aligned with our business growth. The team’s attention to detail and willingness to accommodate our testing and feedback made us feel like true partners in the development process.

One minor area for improvement was the initial ticketing system used by Gavant Software, which proved to be flawed and was quickly replaced. While this did not significantly impact the overall project, a more efficient ticketing system could enhance communication and tracking of issues in future projects.

Our collaboration with Gavant Software has revolutionized the way we approach facility management. Their innovative solution allows us to quickly and easily capture and maintain essential facility information, streamlining our cleaning specifications and improving productivity.

Gavant Software embraced our project from the beginning, bringing valuable insights and listening to our goals. They have gone above and beyond to understand our needs at each stage of development, contributing features and enhancements we hadn’t even considered. Their dedication to delivering what we need, not just what we ask for, sets them apart.

The only drawback has been longer project timelines, but this is a common challenge in any project. We always wish for faster results, but it’s a minor issue in comparison to the overall success of our partnership.