ClearCom IT Solutions, Inc.
About the company
ClearCom IT Solutions provides elite managed IT services for businesses across the East Coast area. For over 20 years, we’ve maintained the integrity and security of our clients’ critical computer and network systems. We offer businesses the benefit of having the resources of an IT department for a fraction of the cost. All our in-house support team members are security trained & federally vetted for your peace of mind. We answer our phones within the first 2 rings, so you are not lost in voicemail, waiting for someone to call you back when you have a problem preventing you from working. Our clients view us as trusted advisors and partners rather than just IT techs, proven with a 99.7% year-over-year contract renewal rate.
ClearCom IT Solutions provides elite managed IT services for businesses across the East Coast area. For over 20 years, we’ve maintained the integrity and security of our clients’ critical computer and network systems. We offer businesses the benefit of having the resources of an IT department for a fraction of the cost. All our in-house support team members are security trained & federally vetted for your peace of mind. We answer our phones within the first 2 rings, so you are not lost in voicemail, waiting for someone to call you back when you have a problem preventing you from working. Our clients view us as trusted advisors and partners rather than just IT techs, proven with a 99.7% year-over-year contract renewal rate.
ClearCom IT Solutions provides elite managed IT services for businesses across the East Coast area. For over 20 years, we’ve maintained the integrity and security of our clients’ critical computer and network systems. We offer businesses the benefit of having the resources of an IT department for a fraction of the cost. All our in-house support team members are security trained & federally vetted for your peace of mind. We answer our phones within the first 2 rings, so you are not lost in voicemail, waiting for someone to call you back when you have a problem preventing you from working. Our clients view us as trusted advisors and partners rather than just IT techs, proven with a 99.7% year-over-year contract renewal rate.
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Reviews ( 2 )
Overall rating
5
2 Reviews
Expertise
Accuracy of Cost Estimates
Value for Money
Communication
Accuracy of Timeline
IT Support Services for Legal Firm
Published: December 9, 2022
The Project
IT Managed Services
Completed
Sep 2022 - Nov 2022
25000-50000 USD
Anonymous
Co-CEO
Legal
2 - 9 employees
Overall rating
5
Expertise
5Accuracy of Cost Estimates
4Communication & Responsiveness
5Accuracy of Timeline
4Value for Money
4Willingness to Refer
Summary
Working with ClearCom IT Solutions, Inc. was a positive experience. They provided fast and effective IT support, enabling us to overcome a critical issue with file downloads.
Project Description
I was referred to ClearCom IT Solutions, Inc. and decided to work with them due to their affordable pricing and great cultural fit. They helped us resolve an urgent issue with downloading files from a vendor website in just an hour.
Pros
ClearCom IT Solutions, Inc. was very helpful, communicative, and responsive. They quickly diagnosed and solved our problem, allowing us to resume our work efficiently.
Cons
I couldn’t find any areas for improvement or things that ClearCom IT Solutions, Inc. could have done differently. They met all our expectations and delivered a quick solution.
Switched from another provider?
yes
Considered other providers?
yes
IT Solutions for Water Filtration Company
Published: May 22, 2017
The Project
Cybersecurity
Completed
Jul 2015 - May 2017
25000-50000 USD
Anonymous
Controller
Other industries
2 - 9 employees
Overall rating
5
Expertise
5Accuracy of Cost Estimates
5Communication & Responsiveness
5Accuracy of Timeline
5Value for Money
5Willingness to Refer
Summary
ClearCom IT Solutions, Inc. exceeded our expectations by resolving all IT issues efficiently and effectively. Their expertise, prompt communication, and positive outcomes made them a valuable partner for our company’s IT needs.
Project Description
I was referred to ClearCom IT Solutions, Inc. for their expertise in transferring our email service, fixing Outlook issues, setting up email security, and upgrading our computers to Windows 11. Their scope of work included handling all technical aspects related to our IT infrastructure.
Pros
Knowledgeable and friendly team with quick response times. They successfully fixed all Outlook issues, transferred our emails seamlessly, and ensured we were up and running without any hiccups. Their positive results and proactive communication made it a great experience working with ClearCom IT Solutions, Inc.
Cons
I have no areas for improvement to mention. ClearCom IT Solutions, Inc. met all our needs and delivered exceptional service.
Switched from another provider?
yes
Considered other providers?
yes
Offices
Headquarter
Sturbridge, 49 Main Street
Area served
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