CBOT is the leader in Conversational AI with its single, enterprise-wide, conversational platform that is leveraged as a frontend by business applications. CBOT conducts collaborative researches with universities to have a significant impact on the tech, especially in building AI-rich next-gen virtual assistants with a cutting-edge approach to natural language processing, machine learning, and dialogue management. CBOT has 100% technology ownership. CBOT PLATFORM owned by CBOT is an end-to-end conversational AI platform with the necessary tools to build successful chatbots / virtual assistants, and monitor, maintain and improve them. CBOT builds enterprise-level virtual assistants for customer-facing purposes and internal usage, based on CBOT PLATFORM and its own NLP (Natural Language Processing) and ML (Machine Learning) technology. Thanks to NLP, machine learning, and deep learning technologies, CBOT PLATFORM enables the virtual assistant to understand natural human sentences in a contextual way. In addition, CBOT has tools and modules that provide easier and faster integrations into the internal systems of the enterprises. This advanced technology helps companies to provide an enhanced customer experience, manage costs better and increase revenues. The main sectors CBOT has developed considerable experience in are banking, insurance, private pensions, and life insurance, eCommerce, education, airline, HR and IT help desk and stand-alone apps for different purposes with a huge user base. CBOT has delivered 42 enterprise-scale virtual assistants successfully, they are in production or about to be launched as of now. Besides its advanced integration capabilities with the backend systems, CBOT provides its chatbots through the web, mobile, WhatsApp Business, Facebook Messenger, Google Assistant, Google RCS; ready to be accessed by voice/chat commands as a part of the user’s daily life. CBOT is among the first 20 Google RSC partners globally.
CBOT is the leader in Conversational AI with its single, enterprise-wide, conversational platform that is leveraged as a frontend by business applications. CBOT conducts collaborative researches with universities to have a significant impact on the tech, especially in building AI-rich next-gen virtual assistants with a cutting-edge approach to natural language processing, machine learning, and dialogue management. CBOT has 100% technology ownership. CBOT PLATFORM owned by CBOT is an end-to-end conversational AI platform with the necessary tools to build successful chatbots / virtual assistants, and monitor, maintain and improve them. CBOT builds enterprise-level virtual assistants for customer-facing purposes and internal usage, based on CBOT PLATFORM and its own NLP (Natural Language Processing) and ML (Machine Learning) technology. Thanks to NLP, machine learning, and deep learning technologies, CBOT PLATFORM enables the virtual assistant to understand natural human sentences in a contextual way. In addition, CBOT has tools and modules that provide easier and faster integrations into the internal systems of the enterprises. This advanced technology helps companies to provide an enhanced customer experience, manage costs better and increase revenues. The main sectors CBOT has developed considerable experience in are banking, insurance, private pensions, and life insurance, eCommerce, education, airline, HR and IT help desk and stand-alone apps for different purposes with a huge user base. CBOT has delivered 42 enterprise-scale virtual assistants successfully, they are in production or about to be launched as of now. Besides its advanced integration capabilities with the backend systems, CBOT provides its chatbots through the web, mobile, WhatsApp Business, Facebook Messenger, Google Assistant, Google RCS; ready to be accessed by voice/chat commands as a part of the user’s daily life. CBOT is among the first 20 Google RSC partners globally.
CBOT is the leader in Conversational AI with its single, enterprise-wide, conversational platform that is leveraged as a frontend by business applications. CBOT conducts collaborative researches with universities to have a significant impact on the tech, especially in building AI-rich next-gen virtual assistants with a cutting-edge approach to natural language processing, machine learning, and dialogue management. CBOT has 100% technology ownership. CBOT PLATFORM owned by CBOT is an end-to-end conversational AI platform with the necessary tools to build successful chatbots / virtual assistants, and monitor, maintain and improve them. CBOT builds enterprise-level virtual assistants for customer-facing purposes and internal usage, based on CBOT PLATFORM and its own NLP (Natural Language Processing) and ML (Machine Learning) technology. Thanks to NLP, machine learning, and deep learning technologies, CBOT PLATFORM enables the virtual assistant to understand natural human sentences in a contextual way. In addition, CBOT has tools and modules that provide easier and faster integrations into the internal systems of the enterprises. This advanced technology helps companies to provide an enhanced customer experience, manage costs better and increase revenues. The main sectors CBOT has developed considerable experience in are banking, insurance, private pensions, and life insurance, eCommerce, education, airline, HR and IT help desk and stand-alone apps for different purposes with a huge user base. CBOT has delivered 42 enterprise-scale virtual assistants successfully, they are in production or about to be launched as of now. Besides its advanced integration capabilities with the backend systems, CBOT provides its chatbots through the web, mobile, WhatsApp Business, Facebook Messenger, Google Assistant, Google RCS; ready to be accessed by voice/chat commands as a part of the user’s daily life. CBOT is among the first 20 Google RSC partners globally.
Portfolio
Leading Turkey-based private pension and life insurance company Anadolu Hayat Emeklilik has partnered with CBOT to create an artificial intelligence-based chatbot named AHE Asistan
The chatbot that CBOT developed for Pegasus helps the customer for their flight, baggage, check-in, loyalty related queries.
CBOT developed an AI-based chatbot for n11 that is positioned on the web page as a “colleague” of live chat team. The chatbot faces the customer and helps about the query. IF the customer wants to chat with a human, then the bot hands over the chat to a live agent.
CBOT is developing an AI-based IT helpdesk chatbot for TSKB (Industrial Development Bank of Turkey) to help the employees about basic queries to use the digital tools, accounts, passwords, etc.
Reviews ( 1 )
Overall rating
1 Reviews
Expertise
Accuracy of Cost Estimates
Value for Money
Communication
Accuracy of Timeline
Published: June 1, 2015
The Project
Custom Software Development
Completed
Apr 2015 - May 2015
25000-50000 USD
Customer Success Manager
Confidential
10 - 49 employees
Overall rating
Expertise
5Accuracy of Cost Estimates
4Communication & Responsiveness
5Accuracy of Timeline
5Value for Money
4Willingness to Refer
Summary
Overall, working with CBOT was a highly positive experience. Their experienced team, advanced technology, and efficient communication made them a valuable partner in enhancing our product.
Project Description
Our company partnered with CBOT to leverage their cutting-edge conversational AI platform, powered by Natural Language Processing and Machine Learning. This platform enabled us to effectively categorize and train our data, leading to significant improvements in our product.
Pros
CBOT delivered a platform that significantly boosted the accuracy rate of our tool to over 95%. They provided round-the-clock support and impressive technology, making them a reliable and professional team.
Cons
No areas for improvement were identified during our collaboration with CBOT. We were completely satisfied with their services and expertise.
Switched from another provider?
yes
Considered other providers?
yes
Headquarter
Istanbul, Kolektif House Maslak
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Enterprise Solutions & Ecommerce Apps
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