CBOT Agency Logo

About the company

Istanbul
Founded: 2017
10+ Empl.

CBOT is the leader in Conversational AI with its single, enterprise-wide, conversational platform that is leveraged as a frontend by business applications. CBOT conducts collaborative researches with universities to have a significant impact on the tech, especially in building AI-rich next-gen virtual assistants with a cutting-edge approach to natural language processing, machine learning, and dialogue management. CBOT has 100% technology ownership. CBOT PLATFORM owned by CBOT is an end-to-end conversational AI platform with the necessary tools to build successful chatbots / virtual assistants, and monitor, maintain and improve them. CBOT builds enterprise-level virtual assistants for customer-facing purposes and internal usage, based on CBOT PLATFORM and its own NLP (Natural Language Processing) and ML (Machine Learning) technology. Thanks to NLP, machine learning, and deep learning technologies, CBOT PLATFORM enables the virtual assistant to understand natural human sentences in a contextual way. In addition, CBOT has tools and modules that provide easier and faster integrations into the internal systems of the enterprises. This advanced technology helps companies to provide an enhanced customer experience, manage costs better and increase revenues. The main sectors CBOT has developed considerable experience in are banking, insurance, private pensions, and life insurance, eCommerce, education, airline, HR and IT help desk and stand-alone apps for different purposes with a huge user base. CBOT has delivered 42 enterprise-scale virtual assistants successfully, they are in production or about to be launched as of now. Besides its advanced integration capabilities with the backend systems, CBOT provides its chatbots through the web, mobile, WhatsApp Business, Facebook Messenger, Google Assistant, Google RCS; ready to be accessed by voice/chat commands as a part of the user’s daily life. CBOT is among the first 20 Google RSC partners globally.

CBOT is the leader in Conversational AI with its single, enterprise-wide, conversational platform that is leveraged as a frontend by business applications. CBOT conducts collaborative researches with universities to have a significant impact on the tech, especially in building AI-rich next-gen virtual assistants with a cutting-edge approach to natural language processing, machine learning, and dialogue management. CBOT has 100% technology ownership. CBOT PLATFORM owned by CBOT is an end-to-end conversational AI platform with the necessary tools to build successful chatbots / virtual assistants, and monitor, maintain and improve them. CBOT builds enterprise-level virtual assistants for customer-facing purposes and internal usage, based on CBOT PLATFORM and its own NLP (Natural Language Processing) and ML (Machine Learning) technology. Thanks to NLP, machine learning, and deep learning technologies, CBOT PLATFORM enables the virtual assistant to understand natural human sentences in a contextual way. In addition, CBOT has tools and modules that provide easier and faster integrations into the internal systems of the enterprises. This advanced technology helps companies to provide an enhanced customer experience, manage costs better and increase revenues. The main sectors CBOT has developed considerable experience in are banking, insurance, private pensions, and life insurance, eCommerce, education, airline, HR and IT help desk and stand-alone apps for different purposes with a huge user base. CBOT has delivered 42 enterprise-scale virtual assistants successfully, they are in production or about to be launched as of now. Besides its advanced integration capabilities with the backend systems, CBOT provides its chatbots through the web, mobile, WhatsApp Business, Facebook Messenger, Google Assistant, Google RCS; ready to be accessed by voice/chat commands as a part of the user’s daily life. CBOT is among the first 20 Google RSC partners globally.

CBOT is the leader in Conversational AI with its single, enterprise-wide, conversational platform that is leveraged as a frontend by business applications. CBOT conducts collaborative researches with universities to have a significant impact on the tech, especially in building AI-rich next-gen virtual assistants with a cutting-edge approach to natural language processing, machine learning, and dialogue management. CBOT has 100% technology ownership. CBOT PLATFORM owned by CBOT is an end-to-end conversational AI platform with the necessary tools to build successful chatbots / virtual assistants, and monitor, maintain and improve them. CBOT builds enterprise-level virtual assistants for customer-facing purposes and internal usage, based on CBOT PLATFORM and its own NLP (Natural Language Processing) and ML (Machine Learning) technology. Thanks to NLP, machine learning, and deep learning technologies, CBOT PLATFORM enables the virtual assistant to understand natural human sentences in a contextual way. In addition, CBOT has tools and modules that provide easier and faster integrations into the internal systems of the enterprises. This advanced technology helps companies to provide an enhanced customer experience, manage costs better and increase revenues. The main sectors CBOT has developed considerable experience in are banking, insurance, private pensions, and life insurance, eCommerce, education, airline, HR and IT help desk and stand-alone apps for different purposes with a huge user base. CBOT has delivered 42 enterprise-scale virtual assistants successfully, they are in production or about to be launched as of now. Besides its advanced integration capabilities with the backend systems, CBOT provides its chatbots through the web, mobile, WhatsApp Business, Facebook Messenger, Google Assistant, Google RCS; ready to be accessed by voice/chat commands as a part of the user’s daily life. CBOT is among the first 20 Google RSC partners globally.

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Services

AI Development

Portfolio

AHE Assistant: A comprehensive life insurance & private pensions chatbot

Leading Turkey-based private pension and life insurance company Anadolu Hayat Emeklilik has partnered with CBOT to create an artificial intelligence-based chatbot named AHE Asistan

AI-based airlines chatbot

The chatbot that CBOT developed for Pegasus helps the customer for their flight, baggage, check-in, loyalty related queries.

AI-based, Human+AI model E-commerce Chatbot

CBOT developed an AI-based chatbot for n11 that is positioned on the web page as a “colleague” of live chat team. The chatbot faces the customer and helps about the query. IF the customer wants to chat with a human, then the bot hands over the chat to a live agent.

AI-based IT helpdesk chatbot

CBOT is developing an AI-based IT helpdesk chatbot for TSKB (Industrial Development Bank of Turkey) to help the employees about basic queries to use the digital tools, accounts, passwords, etc.

Reviews ( 1 )

Overall rating

5

1 Reviews

Expertise

5

Accuracy of Cost Estimates

4

Value for Money

4

Communication

5

Accuracy of Timeline

5

Revolutionary Integration of AI Technology for Enhanced Chatbot Functionality

Published: June 1, 2015

The Project

Custom Software Development

Completed

Apr 2015 - May 2015

25000-50000 USD

anonymous

Anonymous

Customer Success Manager

Confidential

10 - 49 employees

Overall rating

5

Expertise

5

Accuracy of Cost Estimates

4

Communication & Responsiveness

5

Accuracy of Timeline

5

Value for Money

4

Willingness to Refer

10/10

Summary

Overall, working with CBOT was a highly positive experience. Their experienced team, advanced technology, and efficient communication made them a valuable partner in enhancing our product.

Project Description

Our company partnered with CBOT to leverage their cutting-edge conversational AI platform, powered by Natural Language Processing and Machine Learning. This platform enabled us to effectively categorize and train our data, leading to significant improvements in our product.

Pros

CBOT delivered a platform that significantly boosted the accuracy rate of our tool to over 95%. They provided round-the-clock support and impressive technology, making them a reliable and professional team.

Cons

No areas for improvement were identified during our collaboration with CBOT. We were completely satisfied with their services and expertise.

Switched from another provider?

yes

Considered other providers?

yes

Offices

Headquarter

Istanbul, Kolektif House Maslak

Area served

WorldWide

Media

No Media yet

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