How chatbot can suggest job offers
By Cogision
Client
Services
Project Description
The problem: How to design a chatbot supporting job seekers? The conversational model seemed to be the most natural in this case. But how to make it attractive to users? The conversation has its own rules. Users can ask in a very different way for the same job offer. And if the bot responds incorrectly? We have ready frustration. So there is a challenge - we had to check how to use the job search engine used on the website and in the application, in the new communication channel - chatbotThe solution:Chatbot has been implemented and effectively helps people on Pracuj.pl fanpage since 2019. We have achieved success through workshops, iterations and prototypes, and it all comes down to asking the right questions, such as:When will it be needed?Why will it be needed?What will his role be and what problems will he solve.Who will be needed?What personality should the bot have?Who are we designing for?We deepen persona, or people for whom this solution will be useful.How will the bot work?We develop logic of communication and bot language.To read more about this project click here:http://cogision.com/en/projekty/jak-chatbot-moze-podpowiadac-oferty-pracy-pracuj-pl
The problem: How to design a chatbot supporting job seekers? The conversational model seemed to be the most natural in this case. But how to make it attractive to users? The conversation has its own rules. Users can ask in a very different way for the same job offer. And if the bot responds incorrectly? We have ready frustration. So there is a challenge - we had to check how to use the job search engine used on the website and in the application, in the new communication channel - chatbotThe solution:Chatbot has been implemented and effectively helps people on Pracuj.pl fanpage since 2019. We have achieved success through workshops, iterations and prototypes, and it all comes down to asking the right questions, such as:When will it be needed?Why will it be needed?What will his role be and what problems will he solve.Who will be needed?What personality should the bot have?Who are we designing for?We deepen persona, or people for whom this solution will be useful.How will the bot work?We develop logic of communication and bot language.To read more about this project click here:http://cogision.com/en/projekty/jak-chatbot-moze-podpowiadac-oferty-pracy-pracuj-pl
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