CLIENT AND BUSINESS GOAL The client is a provider of telecommunications site development services and a licensed real estate brokerage firm in the USA. Their goal was to design domain-specific CRM software to optimize internal business processes, reduce manual work, provide deeper visibility into operational data, and improve the overall efficiency.SOLUTIONThe specialized CRM system supports bringing into service the equipment installed on cell towers and its maintenance planning. Introduction of the new software helped move away from keeping all information in the master Microsoft Excel file which used to be subject to update by one person once a week.Work done: - Built-in sorting and filtering system, which allows for displaying the necessary information in all interconnected modules- A role-based access that delineates the responsibility areas for each user and enables the control of access to sensitive data according to the requirements.- Module for interaction between the site owner and the company clients

CLIENT AND BUSINESS GOAL Our client is an award-winning insurance major operating in the US and European markets. In order to facilitate analytics for their financial and operational lines, the client embarked on a huge data structuring endeavor. The project covers several insurance business lines (warranty servicing, P&C, M&C, ATE insurance, Accident & Health insurance). The vast amount of data used to come each month to the client’s European offices from authorized agents, all in desperate formats. The project goal was to streamline the data flow and provide the client’s talents with clean data for insightful reports.SOLUTIONThe Symfa team created the data platform from the ground up, including system design. For development it was decided to reuse the existing system architecture patterns that were already in use in the client’s offices in the US. The data platform pulls data from many different sources, filters, and presents it in reports, graphs, charts and bubbles.- Multiple business lines coverage, including warranty servicing, P&C, M&C, ATE insurance, Accident & Health insurance- Stable data flow with no dirty or broken final data in the database- Concise way of reporting capabilities for client’s employees with easy-to-use data visualization tools

CLIENT AND BUSINESS GOAL Unchained Music pursued the goal of building a Web3 music distribution platform that aims to remove the middleman from the equation and put more freedom and control in the hands of creators.SOLUTIONTo ensure seamless royalty payouts, our engineers were tasked to work on the financial module and integrations with third-party payment services like borderless and QuickBooks. While doing that, they continued to fix bugs across the entire platform and add new features to optimize workflows and make the platform easy to use.- Distributing music to 200+ services - Seamless royalty management - Integrations with Borderless and QuickBooks - Payouts in 96 currencies