Brightback Revolutionizing Customer Retention for the Modern Age Today’s consumers have the world available at their fingertips. Thousands of times a day, they are targeted by well-funded and well-thought-out marketing campaigns urging them to try new products or switch to new services. With so many options to choose from and so many messages crowding the market, today’s customers don’t just need to be won over - they need to be convinced to stay. Brightback automates customer retention for subscription businesses and SaaS companies. Like many newly formed startups,​ ​Brightback needed a development partner that knew how to transform their vision into a reality. Shrine was hired to help build out the SaaS product and help with AWS deployment while ensuring the time to market was as short as possible. Shrine played an integral part in helping the Brightback team create a superior product that managed customer segmentation and automation. The platform is able to provide users real-time retention workflows by integrating with popular customer engagement tools, dashboards and insights for growth executives, and actionable save reports for success managers to engage accounts based on intent to cancel, reason for leaving, competition impact, and more. Shrine once again utilized its time-tested app development process to provide all parties accountability and transparency into each step of development. Brightback’s team continues to work with Shrine and has been able to focus on making its platform as powerful as possible knowing that it has a development partner who can help them bring their most innovative ideas to life.

Passage, a ticketing company in Detroit, wanted to create a blockchain product with the goal of eliminating ticket fraud on the secondary market. They also wanted to release their own cryptocurrency for use with their blockchain product.Shrine Development has blockchain expertise and the ability to assist in navigating the legal aspect of unknown tech. Our team developed a private blockchain network and token for use by PassageX. We created and deployed numerous web applications to view, monitor, and interact with the network. We developed APIs and documentation with the understanding that third parties would rely on this technology to integrate with PassageX. Our CEO worked closely with PassageX to support their legal effort. We also supported efforts to find users for the PassageX platform, and fundraise and find partners for a token sale.

Optimizing the Local Networking Experience With the rise of co-working spaces, the traditional ways of doing business have significantly changed. The Plain Sight app connects individuals in coworking spaces together in real-time to help them streamline their operations and to find other local professionals within their network and immediate proximity. The founders of Plain Sight had a clear vision of how they wanted to revolutionize modern co-working and needed to get to market quickly. Shrine worked closely with the Plain Sight team to turn their vision into a fully functioning app ready for market. Plain Sight relied on the experience of the Shrine team to understand their idea and provide meaningful feedback throughout the entire development process while also helping them avoid the many pitfalls new apps typically experience. Shrine stepped up as Plain Sight’s total tech team and successfully introduced the functional mobile app to market along with a landing page for the app, all according to the Plain Sight team’s original timeline. Today if you work in a coworking space anywhere in the US you can download the Plain Sight app, learn more about the professionals within your building and leverage this community to help you grow your professional network.