App for real estate mortgage operations
By SENLA
Client
Hypotheek Winkel
Project Timeline
Jul 2016 - Jun 2018
Project Cost
50000-100000 USD
Industry
Real Estate
Project Description
Expanding new markets with a centralized solution
The Challenge
Hypotheek Winkel is a financial company that offers mortgage and consulting services. With more than 100 remote offices spread across different European countries, the Client quickly realized that the existing system was based on desynchronized operations and was limiting the potential for further growth. A more efficient centralized solution was required.
The Solution
The SENLA team helped to redesign operations and sync the whole process with a tailored solution. Not only did it optimize the internal operations, but also improved the communications with existing and potential customers. The app allowed to:
- receive applications from customers anytime anywhere;
- increase responsiveness and keep track of all interactions with customers;
- reduce the costs due to lower reliance on renting physical locations and hiring more representatives.
The Value
Streamlined operations and improved communication with customers allowed the Client to reduce the cost of expansion to the Benelux market. An innovative app reinforced the repositioning of the brand image and helped them to differentiate from existing competitors doing business the old way.
Expanding new markets with a centralized solution
The Challenge
Hypotheek Winkel is a financial company that offers mortgage and consulting services. With more than 100 remote offices spread across different European countries, the Client quickly realized that the existing system was based on desynchronized operations and was limiting the potential for further growth. A more efficient centralized solution was required.
The Solution
The SENLA team helped to redesign operations and sync the whole process with a tailored solution. Not only did it optimize the internal operations, but also improved the communications with existing and potential customers. The app allowed to:
- receive applications from customers anytime anywhere;
- increase responsiveness and keep track of all interactions with customers;
- reduce the costs due to lower reliance on renting physical locations and hiring more representatives.
The Value
Streamlined operations and improved communication with customers allowed the Client to reduce the cost of expansion to the Benelux market. An innovative app reinforced the repositioning of the brand image and helped them to differentiate from existing competitors doing business the old way.
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