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5 Channels. Omni-Channel

By scandiweb

Client

Services

Project Description

A powerful mix of on-line eCommerce with physical retail chain!CHALLENGEMigration from a proprietary solution to the Magento platform, including re-design and a responsive theme.50 maxi-store omni-channel integration across all of Canada, call-center and a new Magento eCommerce solution.APPROACHMagento Enterprise integration with Navision for stock, pricing and product data integration. Multi-warehouse custom implementation to track inventory across 50 stores.Gathering data-insights from the existing store - Google Analytics for eCommerce and heat-maps to produce a new conversion-driven responsive design.RESULTOmni-channel integration increased on-line revenue by 12%, with the store pick up feature and the call center assisting in conversions.After the launch the project has been moved to Scandiweb’s Support department. The flexibility of the Magento Platform allows for continuous integration of new features such as loyalty cards, gift cards, and new payment methods.

A powerful mix of on-line eCommerce with physical retail chain!CHALLENGEMigration from a proprietary solution to the Magento platform, including re-design and a responsive theme.50 maxi-store omni-channel integration across all of Canada, call-center and a new Magento eCommerce solution.APPROACHMagento Enterprise integration with Navision for stock, pricing and product data integration. Multi-warehouse custom implementation to track inventory across 50 stores.Gathering data-insights from the existing store - Google Analytics for eCommerce and heat-maps to produce a new conversion-driven responsive design.RESULTOmni-channel integration increased on-line revenue by 12%, with the store pick up feature and the call center assisting in conversions.After the launch the project has been moved to Scandiweb’s Support department. The flexibility of the Magento Platform allows for continuous integration of new features such as loyalty cards, gift cards, and new payment methods.

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