Red Hot Penny

Helping Cath Kidston Get Trustworthy Data From Their Analytics AccountAnalytics audit and reconfiguration trust2X training sessionsSupport with data interpretationBritish retail brand, Cath Kidston, needed to collect accurate and trustworthy data from their Google Analytics account. How did they configure their data technology to help grow their business even further?What were the main business goals for Cath Kidston?Modern vintage fashion and home brand, Cath Kidston, were experiencing issues with their Google Analytics account which had been set-up to solve a technical issue. Two years later the configuration was at odds with the brand’s business goals and wasn’t providing the useful, trustworthy data they really needed.Cath Kidston needed Red Hot Penny’s insights team to review their account and validate the technical implementation and then make sure they could get all the information they needed to help grow their business.How did Red Hot Penny help Cath Kidston achieve success?Our insights team got stuck in by auditing and validating the technical implementation of Cath Kidston’s Google Analytics account. Next, we put together a measurement plan before bringing the internal team up-to-speed with getting the most out of their Google Analytics.Our analytics audit process checked 100 different technical implementation factors for Cath Kidston’s account, helping to fix and amend the architecture which wasn’t working to its full potential.Once the audit of the site was completed, our insights team technically configured the architecture to ensure all the tools were put in place for future success for Cath Kidston to expand their online offerings.What were the results?Cath Kidston’s Google Analytics account is now set-up to capture data they can trust and use specifically to help grow their brand. We continue to provide ongoing support to make sure the data Cath Kidston are seeing is accurate and they can use and interpret this data to achieve their business goals.We documented the entire technical implementation process we set-up for Cath Kidston and detailed exactly how this process differed from the first Google Analytics configuration that was set-up for the brand. Now the Cath Kidston team have this handy document to refer to as a best-practice Google Analytics guide. They even use it to train new employees with the company.

Smashing Retail Targets with Harlequins73% increase in revenue730.8K impressions on social 11x return on investmentEach year, Harlequins Rugby hold a Big Game charity match at Twickenham Stadium and release a limited-edition rugby shirt to be worn by the players on the day. With the 18/19 edition featuring innovative Flash Technology from Adidas, how did Harlequin FC make sure they could unleash the full potential of the exclusive design and meet their retail targets? What were the main business goals?Harlequins wanted to get fans excited about the charity shirt and raise awareness for their Big Game 11 Charity Match. The design was inspired by Harlequins’ London roots. It features industry-first Flash Technology which lights up when exposed to the flash of a camera. However the shirt would only be worn by players for one match, unlike in previous years when the charity shirt was worn for international matches, so the pressure was on to maximise the product’s lifespan. How did Red Hot Penny help Harlequins achieve success?We provided advisory and co-ordinated Harlequins’ retail and marketing activity for an integrated approach to the campaign. Our paid media team also managed PPC and paid social activity for the campaign. We attended an initial photo shoot with players to ensure the assets produced would be suitable for traditional marketing and online activity. Glimpses of the promo video was used in a 1-week teaser campaign across social platforms including YouTube, to build anticipation for the shirt. We also helped set-up a custom landing page to showcase the technology.  We saw adult shirt sales storm early in the campaign, so adapted our strategy to create youth campaign assets by replicating the player photo shoot to help drive more youth shirt sales.

Driving revenue for inter-city coach operator MegabusAs the market-leading budget coach operator, megabus wanted to achieve an increase in revenue. So how did the transport giant grow their YoY revenue by almost 100% in such a short time?  What were the main business goals for Megabus?Well-known budget coach operator megabus knew they needed a search marketing strategy, so they chose Red Hot Penny to help increase their annual revenue and profitability. Using our pay per click and biddable media, paid social media ads, creative campaigns and organic search services, megabus wanted Red Hot Penny to implement a completely integrated search marketing strategy to really help boost their success.    How did Red Hot Penny help Megabus achieve success?When Red Hot Penny and megabus partnered back in October 2016, we created a digital strategy across paid media, organic search, and content to increase the revenue and profitability of their business.  Our first step was to take over their paid media efforts, implementing a full account rebuild and introducing paid social media services. We then carried out granular campaigns, cross negation and large-scale management of search terms to improve its efficiency by 25% in just 6 months.  The next step was to make sure the paid social campaigns focused on GEO targeting to attract specific customers including students and festival-goers who have a strong presence on Facebook and Instagram. With our expertise we could negotiate only relevant traffic pivotal to our strategy for megabus’s growth. We then got our organic search and content teams together to target similar audiences to our paid social strategy. They designed and wrote expert guides to summer festivals that megabus offered routes on. These guides targeted keywords to drive traffic to their website and positioned megabus as an expert in the field and increased their brand engagement. During this time, megabus needed to migrate to a new site. We worked closely with their migration team and provided ongoing support ensuring a seamless transition from their old to new site.  WHAT WERE THE RESULTS? Our teams grew megabus’s revenue by a whopping 92% YoY with only an increase in spend of 11%. We even reduced paid search cost per action by 25% after rebuilding megabus’s account. Not only that, but megabus saw a 67% increase in organic search visibility YoY for the entire site, with over 600 new keywords ranking on pages 1 and 2 of search results. This really helped to connect megabus with brand new audiences and help them on their route to greater growth.