WHAT THEY NEEDEDMoving beyond brick & mortar and into an omnichannel world.Luxasia was ready to expand their business to include e-commerce. With 20,000 stores throughout the Asia Pacific region, they needed a scalable e-commerce website to implement a new omni-channel business strategy. This meant establishing an online identity, design, strategy, development, and implementation of an e-commerce site that supported their physical stores.WHAT WE DIDStrategize, design, develop, implement and launch.We worked to formulate a go to market strategy. We then designed and developed a Magento 2 platform, imported content from existing Microsoft CRM and SAP applications, and created omni-channel solutions to complement existing business processes. After launch, we provided support and training to their in-house team to respond quickly to changing sales trends.SUCCESSCohesive customer experiences, increased brand awareness, and high performance.We successfully launched Luxasia’s first e-commerce website on-time and on-budget with the new Magento 2. The website is multi-national and multi-currency, supporting the Asian market. At launch they had 5,000 products, but can easily scale to 500,000 if needed.

WHAT THEY NEEDEDScalable B2B & B2C omnichannel commerce platform.PCA Skin had an outdated, static website that was unable to keep up with the demands of their omni-channel business model. Updating products and content was costly and time consuming. They needed a scalable and dynamic Magento website that would would lower operational costs, shorten development cycles, and facilitate interactions with consumers and industry professionals.WHAT WE DIDE-Commerce designed to guide a distinct marketing model.We planned a strategy, implemented a roadmap, and executed development of both B2B and B2C e-commerce platforms. We implemented an OMNI-channel customer relation management (CRM) solution, and developed an online certification system that increased sales.SUCCESSBeyond sales and brand awareness: Building a community.We successfully launched PCA skin’s first e-commerce website on-time and on-budget. The new website supported their custom marketing strategy while unifying their niche audience, leading to a first year revenue increase of 20%. The online certification system not only made it easier for their aestheticians to stand apart, but also allowed them to become better product advocates.

WHAT THEY NEEDEDMore uptime. More sales. More scalability.Stella & Dot had an existing Magento system that was cost prohibitive to support and not scaling with their growing business. They experienced frequent downtime and expensive development cycles, losing significant sales as a result. They also needed a partner that understood the unique needs of their direct sales model of home-based entrepreneurs.WHAT WE DIDBuilding a scalable system to support a unique business model.We built a new Magento Enterprise platform. We worked together with Stella and Dot to integrate their business model and marketing strategy. This included development of features designed to make it easy for stylists to schedule trunk shows, let their audience RSVP, and B2B2C incentives programs.SUCCESSIncreased sales. Reduced downtime. Faster development cycles.The new Stella & Dot website has +99.9% uptime even during peak times. The website is multi-lingual, handles multiple currencies seamlessly, and supports their direct sales model. New online marketing initiatives are implemented 40% faster than before.