Implemented in 1998, the Medical Accounts Assessment System (MAAS) is used to assess, process and verify invoices for Contracted Medical Practitioners (CMPs) who provide fee-for-services in WA public hospitals.The original system, previously hosted by the Department of Human Services, was scheduled for decommissioning by the Australian Government by 30 June 2019.WA Health required the re-development of this complex invoice verification platform to meet the existing functionality of the MAAS system. With no ability to extend the deadline, WA Health needed a business-critical solution, fast, and turned to Kiandra.The solution needed to integrate with the existing WA Health Patient Administration System (WebPAS) and the Payment System (Oracle Fusion) to meet full system requirements.The original process saw staff enter CMP invoices manually into the system for assessment. Kiandra proposed a solution that would streamline the process via a new and optimised portal, provide a flexible rules engine to assess and verify the CMP invoices and then integrate with the payments system to facilitate payments.The solution modernised MAAS functionality, offering an optimised portal for managing invoices. It features flexible rules engine management, CMP contract handling, and storage of patient encounter data. It also provides comprehensive reporting capabilities and ensures data integrity through regular updates.Kiandra and WA Health successfully hit the deadline and launched a replacement MAAS on 1 July. They were able to develop the new MAAS in just five months by leveraging the latest in low-code technology with partner OutSystems.As a reflection of their commitment to success, Kiandra was awarded the 2019 OutSystems Innovation Award for their work on MAAS. HSS Chief Information Officer Holger Kaufmann was delighted with the outcome saying “HSS is now at the forefront of application innovation and in a position to continue improving.”

By the beginning of 2022, the rate of people with disability in paid employment across Australia, had not changed in almost 30 years. This highlighted the necessity for a job platform that provided more opportunities for people with disability to find meaningful roles and careers.To meet this challenge, Get Skilled Access and the Field sought out a committed software development partner who could work to tight deadlines, and embrace the vision of a dynamic, engaging and fully accessible jobs platform.Kiandra more than met the criteria, collaborating with new ideas and a drive for success that meant the Field job site could be engaging as well as accessible.The solution was to produce a fully accessible job site designed by and for people with disability, with the purpose of matching people with disability with jobs from inclusive employers. The site needed to be fully WCAG 2.1 Level AA compliant and withstand rigorous accessibility testing from subject matter experts. It also needed to be optimised for screen readers and other assistance devices.In late 2022, Kiandra, Get Skilled Access and the Field launched the Field.jobs. A revolutionary site that simplifies the disability-inclusive employment process for both candidates and employers whilst disrupting traditional hiring practices to break down barriers to actively connect people with disability wanting to work, with employers wanting to hire inclusively.Selina Pickard, General Manager of the Field, said “We wanted to create a job site that was more than simply connecting candidates with employers. We wanted a site that would positively disrupt the employment landscape, prioritise accessibility and innovation."In late 2023, Kiandra won a CRN Australia Impact Award in the Customer Experience category for its work on the Field.jobs, a reflection of Kiandra’s dedication to excellence. Selina said “We knew that everyone at Kiandra was as invested as the Field team in ensuring the solution was a success.”