The problemThe pandemic showed us that it is critical to have hospital capacity available for emergencies and necessary on-site treatments. However, in many cases, patients continue to go on-site when they can get treatment and care through telemedicine.A large proportion of the services provided in health centers do not require an in-person interaction with a physician. Activities like prescription repetition, ordering or interpreting studies, or medical orientation are fit for a new type of consultation away from the health center.The SolutionInfigo is more than telehealth video calls. With Infigo, users of private medical insurance can access and solve health issues in a fast and convenient way, in a platform that was built not to replace physical interactions but to support those that do not require it.The platform integrates with several EMRs allowing doctors to diagnose and treat patients anywhere. Using the app for scheduled follow-up sessions makes doctors and patients more effective, improves treatment adoption, reduces missing appointments, and optimizes patient outcomes.We helped Infigo envision their product, design it, acquire their first customers, and build a product currently working for a healthcare service provider with more than 200k users.The PlatformTechnology reliability is vital for telehealth applications, which leads us to create a nodejs server that implements the WebRTC protocol communicating with two React Native clients for users and doctors.This peer-to-peer solution reduces costs and allows excellent connection quality.

The client Denver Health was founded as City Hospital in 1860 to serve the health care needs of the rapidly developing city of Denver.  As a comprehensive, integrated organization, Denver Health provides hospital and emergency care to the public, regardless of the ability to pay.  Denver Health cares for:  - Over thirty-three percent of Denver’s population annually; Denver Health sees nearly 1,000,000 total patient visits annually.- One in three Denver-area children each year.  The Problem Denver Health, one of the major public hospitals in the US and the “safety-net” institution for the state of Colorado, was struggling with a limited adoption from their physician staff of the diagnosis and treatment protocols for diseases requiring antibiotics treatments.  Did you know that it is possible to influence how people behave through product design? Ingenious is a product development and strategy firm specialized in applying deep behavioral sciences knowledge to the conceptual design of an idea. By doing that it can shape people’s interactions with any product (digital or physical) and eventually their behaviors in life.  At Ingenious we take a different approach to product design, we design behaviors, not features. The resultBy making doctors aware of the impact misdiagnoses have on their insurance fees, we were able to increase compliance by 10 times after just 3 months of the deployment of the solution.In 2020, the platform was used as a distribution tool for updated guidelines for decision-making in the treatment of COVID-19 patients.  Denver Health also hired Ingenious to create a solution that would help reduce the overprescription of Opioids.

The problemThe need for physical therapy is ever-growing but has become highly fragmented and costly.The SolutionLoopcare.io is a SaaS platform that delivers passive revenue to musculoskeletal care providers by offering their patients risk-free, virtual wellness and physical therapy alongside their practice’s protocols.Ingenious helped design and develop the Loop Care HIPAA-compliant service featuring a back-office web application for clinicians and admins to operate the platform and a mobile application for patients to receive care.It leverages AI to give real-time feedback, qualitative scoring, and corrective guidance for exercises and interoperates with different healthcare providers using HL7.Today Loop provides patients with better care by delivering clinics a platform that complements in-clinic treatment with end-to-end musculoskeletal programs.