Financial Bureau I Mobile Bank
By Arttteo
Client
Financial Bureau
Services
Project Description
PRODUCTOnline banking app allowing customers of the Financial Bureau to manage their loans. CHALLENGEThe Financial Bureau, a financial institution for debt management, struggled with dealing with customers being uncomfortable coming to their offices in person and was looking for an easy solution to counter this. SOLUTIONArttteo created a mobile banking app for Android and IOS, enabling customers to track their current loan schedules, pay their debts, follow the payment progress, and communicate with the Financial Bureau through the app’s chat. RESULTSArttteo created an app that offers the Financial Bureau’s clients a simple, automated, and convenient process to manage their debts and payment schedules. The app gained more than two thousand users on iOS in two weeks. Simultaneously, through the app, the Financial Bureau’s management has improved their operational and customer service process by 35% and saved Customer support by 1.5 times. The app has also allowed for faster data exchange and management capabilities.
PRODUCTOnline banking app allowing customers of the Financial Bureau to manage their loans. CHALLENGEThe Financial Bureau, a financial institution for debt management, struggled with dealing with customers being uncomfortable coming to their offices in person and was looking for an easy solution to counter this. SOLUTIONArttteo created a mobile banking app for Android and IOS, enabling customers to track their current loan schedules, pay their debts, follow the payment progress, and communicate with the Financial Bureau through the app’s chat. RESULTSArttteo created an app that offers the Financial Bureau’s clients a simple, automated, and convenient process to manage their debts and payment schedules. The app gained more than two thousand users on iOS in two weeks. Simultaneously, through the app, the Financial Bureau’s management has improved their operational and customer service process by 35% and saved Customer support by 1.5 times. The app has also allowed for faster data exchange and management capabilities.
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